Services

       

BUSINESS RESIDENTIAL LEARNING CENTER

Residential Computer Repairs  

Does  your PC exhibit the following problems?

 

   
• Has stopped operating correctly
   
• Keeps crashing
   
• Displays error messages on your screen
   
• Software applications do not open  correctly
 

 

 

 

The  technicians at GNTI will run a full diagnostic check-up and pinpoint exactly  where your problem lies. We will then resolve the problem and also run a full  maintenance test to ensure there are no other problems and that your computer  is operating as its best.

 

 

 

Virus & Spyware Removal  

 

What is Virus?
  Computer  viruses are small programs or scripts that can negatively affect the well-being  of your computer.

These  malicious little programs can:

 

   
• Create files
   
• Move files
   
• Erase files
   
• Consume your computer memory.  
 

 

Some  viruses can duplicate themselves and travel across networks.

 

What is Spyware?
  Nobody  likes to be spied on, and your computer does not like it either. Spyware can  capture information like:

 

   
• Passwords
   
• Credit card information
   
• Usernames
   
• Web browsing habits
   
• Emails  
 

 

If  left unchecked, the software is capable of transmitting this data to another  person’s computer over the internet.

 

GNTI  technicians have the latest software to allow the diagnosis of viral problems,  eliminate infections and vaccinate your computer. GNTI can also install of your  own computer firewall. Firewalls limit the data that can pass through and  protects your computer from invasion and damage by unauthorized intruders.

 

 

 

Data Recovery &  Back-up

 

Do  not neglect the importance of protecting the data you have on your computer.  Losing data through hardware failure or accidental deletion can prove disastrous.  The loss of data often comes at a huge expense. Our technicians are experts at  tracing and recalling lost data, the quicker you call us the faster we’ll be  there to find your data for you.

  Always  have a “back-up plan”.
  GNTI  will set up a back-up program to ensure a copy of your data is stored on a  weekly basis. This can be done either at your home or remotely by our  technicians.

It  is always advisable to create a back-up of your data and store it securely in a  remote location separate from your home.

 

Internet Access &  Network Upgrades

There  are a lot of internet options, from DSL/ADSL to Cable Broadband to Wireless  Broadband. GNTI will work with you to determine the best solution to fit your  needs and budget. GNTI will ensure you fully understand the difference between  each available plan and the service providers available to you. We will help  you connect and make sure it is properly configured both to your private  network and/or individual computer systems.

 

What is Broadband?
  A  single cable carrying a large amount of data at once in a high-speed transmission  Is considered broadband. The most common types of internet broadband  connections are cable modems (which use the same connection as cable T.V. and  DSL modems (which use your existing phone line).

What is DSL?
  (Digital Subscriber Line)

 

DSL  is a method of transferring data over regular copper telephone lines.

 

What is Wireless?
  The  wireless card in your computer transmits to a wireless router. The Wireless  router is either connected to a cable modem (broadband) or DSL modem, which  provides internet access to anyone connected to the wireless network.

 

Experiencing  network problems?
  If your computer is refusing to talk to your modem you need fast on-site  service. Next time your network goes down give us a call and we’ll get them  talking to each other again.

 

Want  to install a network or not sure if you need a network?
   GNTI  technicians will work with you to assess your requirements and provide a  solution to meet your needs. Are you afraid it’s not easy to understand? Before  any work is carried out we will consult with you and help you to assess your  options.

 

Your security
   We will ensure the security and protection of your documents, emails and  programs, and resolve any concerns you may have.

 

Additional Support
   Once your network is up and running we can also provide training and after-care  service to support you.

 

 

 

Computer Networking

 

What is a Computer Network?
  When  you have two or more computers connected to each other, that’s a network. The  purpose of a network is to enable:

 

   
• File sharing
   
• Internet access
   
• Information between multiple systems  
 

 

Computer  networks can be connected through cables, such as Ethernet cables or phone  lines, or wireless. Networks use networking cards that send and receive data  over the airwaves.

 

GNTI believes that  your growth…is our growth.